Last updated: 30 September 2026
Mouve Consulting ("we", "us") helps independent home improvement companies book qualified quote appointments. This policy explains what personal information we collect when you visit this website or book a call with us, and how we look after it.
Who we are and how to contact us
For anything to do with your personal information, email [email protected].
What we collect
- Details you give us when you book a call or get in touch, such as your name, email address, phone number, company name and anything you choose to tell us.
- Basic technical information when you visit the site, such as your device, browser, approximate location and IP address.
- Copies of emails and messages you send us.
How we use it
- To arrange and hold your call, and to reply to your enquiries.
- To follow up about our services.
- To keep the website secure and working properly.
- To meet our legal and accounting obligations.
Our legal basis
Under UK data protection law we rely on legitimate interests (responding to business enquiries and telling companies about our services), steps taken at your request before entering into a contract, legal obligation, and consent where it is required, for example for certain cookies or marketing emails.
Who we share it with
We do not sell your personal information. We share it only with providers who help us run the business, such as our booking and CRM platform (LeadConnector), email and hosting providers, and Google Fonts, which loads the fonts used on this site. Some of these providers may process information outside the UK, where they must protect it to an appropriate standard.
Cookies
This site and the booking calendar may use cookies or similar technologies to work properly and to understand how the site is used. You can block or delete cookies in your browser settings, although parts of the site may not work as intended.
How long we keep it
We keep personal information only for as long as we need it for the purposes above, or as the law requires.
Your rights
You can ask us to access, correct or delete your personal information, to restrict or object to how we use it, or to provide it in a portable format. You can withdraw consent or unsubscribe from marketing at any time. To do any of this, email us. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Security
We use reasonable technical and organisational measures to protect your information, but no online service can be completely secure.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.